What does Business Flow System actually do?
It captures every enquiry your business receives, responds instantly, follows up automatically, books the job into your diary, sends reminders and requests a review afterwards — all from one dashboard.
Automation platform for service businesses
Run Your Business Automatically
Business Flow System captures your enquiries, follows up your leads, manages your bookings, communicates with your customers and keeps you organised — automatically, from one dashboard.
- Respond fasterFirst replies measured in seconds, not hours.
- Stop losing enquiriesNothing depends on remembering to reply.
- See the whole pictureLeads, bookings and outcomes in one dashboard.
Lead dashboard
The flow
One system, from first enquiry to review request
Every stage below happens without anyone remembering to do it. You see the result on your dashboard and step in only where judgement is genuinely needed.
- 1Website enquiry
- 2Lead captured
- 3Customer contacted
- 4Booking created
- 5Reminder sent
- 6Follow-up sent
- 7Review requested
Capabilities
Everything a service business needs to run without chasing
Each capability is a working part of the platform, configured to your services during onboarding.
Lead capture
Every enquiry from your website, phone, email and social channels lands in one place with its source attached.
Learn moreAutomation
Rules and workflows handle the repetitive admin between an enquiry arriving and a job being completed.
Learn moreBooking
Customers book real availability with travel time and job durations respected, day or night.
Learn moreFollow-ups
Quotes and quiet enquiries are chased on a schedule, and every sequence stops the moment someone replies.
Learn moreCustomer communication
Branded emails and text messages keep customers informed at every stage without anyone typing them.
Learn moreAI receptionist
Missed and out-of-hours calls are answered, qualified and turned into structured leads.
Learn moreMarketing
Past customers are segmented automatically and reactivated with campaigns that run on their own.
Learn moreReviews
Every completed job triggers a review request, with unhappy feedback routed privately to you first.
Learn moreDashboard & reporting
Leads, bookings, response times and conversion in one screen that updates itself.
Learn more
Your dashboard
The whole business on one screen
Leads, statuses, appointments and outcomes update themselves as work moves through the system. The same dashboard works on a phone from a job.
- Total leads and new leads
- Leads needing attention
- Contacted, booked, won and lost
- Today's and upcoming appointments
- Response time tracking
- Lead source reporting
Lead dashboard
Industries
Built around how your trade actually works
The same platform, configured with the enquiry fields, urgency rules and workflows that match your industry.
Common questions
Straight answers before you start
Do I need to replace my existing website or tools?
No. In most cases we connect to your existing website form, phone number and calendar. Where an integration is available, data flows both ways.
How long does setup take?
You complete the onboarding form, we configure your workflows and review them with you. Most businesses are live within a couple of weeks depending on the package.
More detail on the FAQ page or in our automation guides.
Solutions
Every automation in the platform
Start with the part of your business that loses the most work, then extend.
Pricing
Straightforward monthly pricing
Three packages for UK service businesses, each with a one-time setup so the system is configured around your jobs, your diary and your customers.
Starter
£99/mo
+ £199 one-time setup
Most popular
Growth
£199/mo
+ £399 one-time setup
Pro
£349/mo
+ £699 one-time setup
Ready to run your business automatically?
Complete the onboarding form and your automation setup begins. It takes about five minutes.